taxi88 takes your privacy seriously. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Please read this document carefully to understand your rights as a taxi88 member.
Six core principles that guide how taxi88 manages the personal data of its members
Taxi88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All processing of members' personal data is carried out lawfully, fairly, and transparently in accordance with the principles set out under the Act.
All data transmitted between your device and taxi88's servers is protected by 256-bit SSL encryption – the same security standard used by major Malaysian banks such as Maybank and CIMB. Stored data is also encrypted using AES-256 technology.
Taxi88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or any other purpose. Your data belongs to you, and we uphold this trust wholeheartedly.
As a taxi88 member, you have the full right to access, correct, delete, or transfer your personal data. Data rights requests can be submitted to our support team and will be processed within 14 business days.
Your personal data is stored in secure data centres with strict physical and digital access controls. Only authorised personnel may access member data, and all access is logged and periodically audited to detect any non-compliance.
In the event of any security incident involving member data, taxi88 is committed to notifying affected members and the relevant authorities within the timeframe prescribed by law – in line with global cybersecurity best practices.
This Privacy Policy ("Policy") is published by taxi88 ("we", "the Company") and describes our privacy practices regarding the collection, use, disclosure, transfer, and storage of personal information you provide to us when using the online casino platform and related services available at https://taxi88.click.
This Policy applies to all registered members, website visitors, and any individual who interacts with the platform or services of taxi88 in any capacity.
By using the platform taxi88, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms set out in this Policy, please discontinue use of the platform and contact us to close your account and request deletion of your data.
taxi88 is an online casino platform established to serve the needs of Malaysian players. As a company operating in Malaysia, we are bound by the provisions of the Personal Data Protection Act 2010 (PDPA), the primary legislation governing personal data protection in this country.
We understand that your trust in us depends not only on the quality of our games and the security of financial transactions, but also on how we handle the personal data you entrust to us. We are therefore committed to:
This Privacy Policy should also be read alongside the taxi88 Terms & Conditions and our Responsible Gaming Policy for a complete picture of the rights and responsibilities of all parties.
taxi88 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, identity card number (MyKad), date of birth, gender, nationality | Required for identity verification and KYC compliance |
| Contact Data | Malaysian phone number, email address, residential address | Required for communications and OTP delivery |
| Financial Data | Bank account number, bank name, and deposit and withdrawal transaction history in RM | Required for payment processing via DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks |
| Platform Activity Data | Game history, betting records, login and logout activity, game preferences | Required for platform operations and fraud detection |
| Technical Data | IP address, device type, operating system, web browser, approximate location data | Required for account security and detection of unauthorised access |
| Communication Data | Live chat session records, support emails, and customer satisfaction feedback | Required for service quality assurance and dispute resolution purposes |
Sensitive Data: taxi88 may require identity verification documents such as a copy of your MyKad for Know Your Customer (KYC) compliance purposes. These documents are handled with additional security safeguards and accessed only by staff who have received specific training and authorisation.
taxi88 collects your personal data through various means, including:
We are committed to minimising data collection – we only collect what is strictly necessary for the stated purposes and do not collect data in excess of those needs.
taxi88 processes your personal data for the following purposes, each of which has a valid legal basis:
You may withdraw your marketing consent at any time by contacting our support team or through your account settings. Withdrawing marketing consent will not affect your ability to continue using the platform taxi88.
taxi88 does not sell, rent, or trade members' personal data to third parties for commercial gain. However, we may share your personal data in limited and controlled circumstances, as follows:
All third parties that receive personal data from taxi88 bound by data protection agreements that require them to protect your data to a standard no less stringent than the one we ourselves adhere to.
taxi88 implements multiple layers of technical and organisational safeguards to ensure your personal data remains secure at all times:
Security Certification: taxi88's information management system has been certified ISO 27001 — the highest international standard for information security. This confirms that our data security practices meet the most rigorous international requirements.
taxi88 retain your personal data only for as long as necessary to fulfil the purposes stated in this Policy, or as required under applicable Malaysian law:
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with the data deletion procedures established by taxi88.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights in relation to the personal data held by taxi88:
You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 21 working days.
You have the right to request correction of any inaccurate or incomplete personal data held in your taxi88 account.
You may request the deletion of your personal data when it is no longer required, subject to our legal obligations to retain certain records.
You have the right to request a restriction on the processing of your data in certain circumstances, such as when the accuracy of the data is in dispute.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You have the right to object to the processing of your data for direct marketing purposes at any time, without having to provide any reason.
To submit any request relating to your data rights, please contact taxi88's Data Privacy Officer at privacy@taxi88.click or via live chat. We will process your request within 14 business days and will notify you should any additional information be required to do so.
Platform taxi88 uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly, and analyse usage patterns. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Maintaining login sessions, account security, and the core functionality of the taxi88 platform | Session / 30 days | No – required for the platform to function | |
| Saves your language preference, display settings, and gaming preferences | 1 year | Yes – but this will affect your user experience | |
| Understanding how members use the platform in order to improve taxi88's products | 2 years | Yes – via your browser settings |
You can manage and delete cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality and security of your account taxi88 yours.
Note: taxi88 does not use third-party cookies for marketing or cross-site tracking. Our analytics cookies are used solely for internal platform improvement purposes and are not shared with third-party advertisers.
Platform taxi88 is intended exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.
Should we become aware that we have inadvertently collected data from individuals under the age of 18, we will take immediate steps to delete that data and close the relevant account.
If you are a parent or guardian who believes that your child under the age of 18 may have registered an account with taxi88, please contact us immediately at privacy@taxi88.click. We will investigate and take appropriate action within 48 hours.
In the course of its operations, taxi88 may need to transfer your personal data to parties located outside Malaysia, particularly in the context of cloud infrastructure services and international game software providers.
Where such a data transfer takes place, taxi88 ensuring that:
taxi88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. When we make material changes:
Continued use of the platform taxi88 continued use of our platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
taxi88 has appointed a Data Protection Officer responsible for ensuring our organisation's compliance with the PDPA and this Privacy Policy. If you have any questions, concerns, or complaints regarding data privacy, please contact us:
We aim to respond to all privacy-related enquiries within 14 working days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection under the Ministry of Digital Malaysia.
Our Commitment: Your trust is taxi88's most valuable asset. We never compromise on the protection of our members' personal data and are always open to addressing any questions or concerns you may have about how we handle your personal information.
Answers to the most frequently asked questions about privacy and data at taxi88
Certifications and compliance measures that affirm taxi88's commitment to your data privacy
Over 500,000 taxi88 members trust us not only for the best online casino experience, but also for the safe and responsible protection of their personal data. Join our community with full confidence that your privacy is always in good hands.